CTP - Portfolio Support Officer - Band D | Counter Terrorism Policing

CTP – Portfolio Support Officer – Band D

Closing date: 11:55pm, 3 November 2021
Salary: £30,294 plus an allowance of £1,639. You will receive £30,294 the band minimum. Progress to the band maximum of £32,552 will be via incremental progression.
Recruitment code: Oleeo 9313
Location: Across London – Whilst the post and the team are located in Central London, and some time in London will be expected as part of the role, we operate a hybrid way of working and welcome applications from candidates anywhere in the UK.

Support the projects that keep us ahead of threats.

As the threat of terrorism changes and evolves, we need to be ready – and that means constantly adapting. As a portfolio support officer working within Counter Terrorism Policing (CTP), you’ll help to deliver change within the CTP network. It’s your chance to play your part in a challenge that’s as important as it gets: protecting the UK and its communities.

Joining the Change Pillar within Counter Terrorism Policing HQ (CTPHQ), you’ll help to deliver successful projects. This could include responding to emails and correspondence; supporting meetings and taking minutes; and maintaining registers and trackers. By taking on this range of tasks, you’ll help the Portfolio and Change Management Team, and the Assurance and Standards team to perform at their best.

Your work will help to maintain portfolio control documents that are key to projects’ success. It’s therefore important that you’ve got the skills required to play your part in the team. We’re looking for attention to detail, strong IT skills and an organised approach. You should also have a P30 Foundation qualification or similar (although equivalent experience which demonstrates your ability to enable project outcomes through effective organisation or administration is also acceptable). Just as important is your attitude. We’re looking for a proactive, motivated person, with the communication and people skills to build good working relationships.

Discover a fascinating role that’s at the heart of protecting the UK public. As part of Counter Terrorism Policing, you can expect a range of benefits plus the chance to develop and progress.

The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT Policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within Counter Terrorism Policing HQ (CTPHQ) the Portfolio Support Officer (PSO) is part of the Change Pillar. The Change Pillar within CTPHQ is responsible for overseeing change activity across the CT Network.

Role position within CTPHQ change pillar

The Change Pillar manages the delivery of the Counter Terrorism (CT) and Protective Security (PS) Policing Change Portfolio to meet our strategic objectives. It is split into three main functions; Portfolio and Change Management, Project and Programme Management (PPM) and Business Design. There is also a small Assurance and Standards team that reports directly to the Deputy Director Change.

The portfolio support officer will sit within one of three teams. They will have a line management structure in accordance with the team they join.

Job purpose

The purpose of this role is to provide a high level of proactive support to the Portfolio and Change Management team and the Assurance and Standards team within CTPHQ Change Pillar to enable the delivery of change across the CTP Change Portfolio..

Key responsibilities

The post holder will need to work flexibly to provide management and maintenance of relevant portfolio control documentation. The post holder will need to support the portfolio to:

The PSO will need to support the project to:

  • Review and manage email mailbox relating to the work of their team. This includes monitoring and coordinating responses relating to the work of the team.
  • Manage CTP change governance meetings, ensuring that papers are circulated correctly and in time with locally agreed time-frames, producing summary minutes (especially decisions and actions trackers) and ensuring follow up actions are progressed and updated within the time-frames specified by the meeting chair.
  • Contribute to the design of portfolio trackers, dashboards, process diagrams and similar documentation. This includes effectively obtaining relevant data and providing some analysis.
  • Ensure control documentation is maintained and updated regularly, such as key logs, trackers and documents.
  • Maintain the corporate shared drive system in accordance with guidelines and standards, therefore ensuring compliance with Information Management Standards.
  • Support coordination of key activities for the team. This may include onboarding/induction activities for newly appointed staff.
  • Support facilitation of workshops and assist in the development of key artefacts in preparation for, or following these.
  • To support the work of the wider Change Pillar by disseminating information and communications to Change Pillar staff and key stakeholders.
  • To establish and maintain effective working relationships with staff and officers within the CTPHQ Change Pillar, other units within CTPHQ, across the CT Network, across Specialist Operations, other relevant areas of the MPS and with external stakeholders.
  • To undertake additional high level administrative support tasks in line with the Band D grading as directed by their line and/or tasking manager.
  • Enable the team with ad hoc administrative requests as required, to enable the successful delivery of the portfolio.
  • The post holder may occasionally be required to support the wider Portfolio and Change Management Team within CTPHQ Change Pillar during periods of high demand or in line with organisational priorities.


Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.

Confidentiality agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.

Our employee commitments

Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of ‘Working to keep people safe from terrorism’.

Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in local policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, and including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).