CTP - Project Support Officer (PPM) - Band D | Counter Terrorism Policing

CTP – Project Support Officer (PPM) – Band D

Closing date: 11:55pm, 3 November 2021
Salary: £30,294 to £32,552 plus an allowance of £1,639. You will receive £30,294 the band minimum. Progress to the band maximum of £32,552 will be via incremental progression.
Recruitment code: Oleeo 9311
Location: Across London – while the post and the team are located in Central London, and some time in London will be expected as part of the role, we operate a hybrid way of working and welcome applications from candidates anywhere in the UK.

Support the projects that keep us ahead of threats.

As the threat of terrorism changes and evolves, we need to be ready – and that means constantly adapting. As a project support officer working within Counter Terrorism Policing (CTP), you’ll help to deliver change within the CTP network. It’s your chance to play your part in a challenge that’s as important as it gets: protecting the UK and its communities.

Joining the change pillar within Counter Terrorism Policing HQ (CTPHQ), you’ll help to deliver successful projects. This will involve managing key project control documents, ensuring compliance with standards and keeping projects on track by supporting planning activities, managing risks and issues, and tracking costs and resources. By taking on this range of tasks, you’ll help projects and programmes deliver what they need to in order to help keep the UK safe. With so much at stake, it’s important you have what it takes to support the team.

We’re looking for attention to detail, strong IT skills and experience in a similar role. You should be used to supporting managers or teams, taking minutes at meetings and striving for high standards. We’re also looking for a PRINCE2 qualification or similar (although equivalent experience which demonstrates your ability to enable efficiencies through effective organisation or administration is also acceptable). Just as important is your attitude. Proactive, motivated and full of initiative, you’ll have the communication and people skills to build good working relationships.

Discover a fascinating role that’s at the heart of protecting the UK public. As part of Counter Terrorism Policing, you can expect a range of benefits plus the chance to develop and progress.
The current operational environment for the Counter Terrorism Policing Headquarters (CTPHQ) is dynamic, and CT policing must continually respond to the threat faced, therefore change is at the heart of CT. Working within Counter Terrorism Policing HQ (CTPHQ) the project/programme support officer (PSO) is part of the Change Pillar. The Change Pillar is responsible for overseeing change activity across the CT Network.

Role position within CTPHQ change pillar

The Change Pillar manages the delivery of the Counter Terrorism (CT) and Protective Security (PS) Policing Change Portfolio to meet our strategic objectives. It is split into 3 teams; Portfolio and Change Management, Project and Programme Management (PPM) and Business Design. The PSO will work within the PPM team which manages the CTP portfolio of projects and programmes for Counter Terrorism, Right and Left Wing Terrorism and Protective Security (CT/RLWT & PS).

The project support officer will be task-managed day-to-day by the programme or project manager(s) for the Change initiative they are allocated to. They will be line managed by a CTPHQ project manager, who will also be responsible for supporting personal development. The PSO will work flexibly across the change portfolio, deployed on specific change projects or programme(s) as requested by their project manager and/or the head of PPM Services. The post holder may therefore work on multiple change projects at any time depending on the scale of change.

Job purpose

The purpose of this role is to provide a high level of proactive support to the project and/or programme manager(s) and team, to enable the delivery of change across the full project lifecycle.

Key responsibilities

The post holder will need to work flexibly to provide management and maintenance of specific project management documents and governance such as (but not limited to): Planning, control and reporting, risk management and issue resolution, quality management, utilising tools such as the risk and issue registers, project plans, assumptions and dependencies logs.

The PSO will need to support the project to:

  • Ensure overall project delivery is managed to a defined project plan, working with the team, business, suppliers and other relevant national Programmes to define key activities. The PSO will provide support to ensure the proactive management of risks and issues, dependencies, resources, costs and milestones associated with the implementation of projects.
  • Ensure regular reporting requirements are maintained through working closely with the change pillar’s portfolio & change management office (PfMO), and that the project continues to adhere to required documentation standards.
  • Understand the Project and Programme Management guidance and provide support in ensuring the programme/project complies with the agreed standards, approach and wider strategy of the change pillar (based upon PRINCE2 and managing successful programmes methodologies), with all necessary processes, standards and templates in place for the project to maintain this compliance;
  • Establish and maintain effective working relationships with staff and officers within the CTPHQ change pillar, other units within CTPHQ, across the CT network, across specialist operations, other relevant areas of the MPS and with external stakeholders;
  • On and off-board project/programme team members, as well as provide other administrative support to the team, as required by the project manager.
  • Coordinate and manage project boards, ensuring the production of reporting packs, logistical coordination of meetings, and full administrative duties; minute taking, recording decision making and actions accurately in the appropriate project logs.
  • Ensure control documentation is maintained and updated regularly, working with the project manager and wider team. (for example, risks/issues logs, assumptions, dependencies etc, as requested by project or programme manager.)
  • Administer the change control process through completion of required documentation and supporting related activities (impact assessments) in line with PfMO guidance.
  • Support facilitation of workshops and assist in the development of project and programme deliverables or products.
  • Enable the development of project business cases (and/or other stage gate documentation) through supporting tasks and activities as required by the project manager.
  • Provide appropriate document and information management on behalf of the project; ensuring project folders are kept tidy and well structured, with a document register for key items maintained throughout the lifecycle. Ensure appropriate classifications are applied to all documentation shared by the project/programme.
  • Support the project manager to ensure solutions are effectively transitioned to a defined business as usual approach and the project is closed effectively, ensuring that any post-project reviews are appropriately established with the business.
  • Enable the project manager, senior project manager and/or programme manager with ad hoc administrative requests as required, to enable the successful delivery of the project/programme.

Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, and including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid-19 pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).


Applicants must hold or be prepared to undergo National Security Vetting (NSV) Security Check (enhanced) (SC(e)) level before taking up the post; with a willingness to undergo Developed Vetting (DV) once in post, if required.

Confidentiality agreement

Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.