Contract type – Full Time, Permanent
Grade – 4
Information about the role
Supervising a small team of cleaners, you will oversee the efficient and effective cleaning of the estate, ensuring a high standard of cleanliness and hygiene in all areas including offices, washrooms, welfare areas and custody suites. You will organise cleaning schedules and maintain cleaning stock through placing orders and regular stocktakes. You will also ensure that all cleaning equipment is well maintained and report or replace any faulty equipment.
You’ll also work as part of the wider Facilities team to ensure delivery against Key Performance Indicators across a range of services. This will include providing physical assessment of urgent repairs and arranging for approved contractor attendance, whilst maintaining accurate administrative records. You may be required to accompany contractors to assess issues around the buildings including on the flat roofs. You will have access to a Force Surveyor for any technical assistance and advice.
Responsibilities
- To supervise a small team of cleaners to oversee the efficient and effective cleaning and maintenance of the estate (including offices, washrooms, welfare areas and custody suites).
- Ensure cleaning stock levels are maintained across the estate through ordering supplies and regular stocktake and auditing.
- Coordinate all reactive and planned maintenance and servicing by contractors, attending to assess any reactive requests that are submitted before raising with the relevant contractors and ensuring compliance with all building statutory regulations.
- To update and record reactive & planned maintenance estate issues on the team tracker and provide updates.
- Liaise with relevant stake holders to coordinate the effects of planned and reactive works on the wider business as usual processes across the estate.
- Ensure all contractors attending site hold the appropriate clearance levels in line with site security requirements.
- Action multi-channel customer enquiries in a professional and timely manner within agreed service levels (SLA’s).
- Undertake general administrative responsibilities to ensure physical site security requirements are upheld (e.g. issuing and removing security fobs, escorting of contractors).
- Compile contractor quotes for review and approval by supervision.
- Oversee the receipting and processing of invoices for completed works, supplies and deliveries.
- Provide guidance and support to other members of the team as necessary.
- Any other duties commensurate with the role.
How to Apply
Apply to the role by clicking the button below. Further information about the role is also available via this link.