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IT Service Desk Support Officer -Police Staff – Business Services- Counter Terrorism Policing North East

Contract type – Full Time, Permanent

Information about the role

An excellent opportunity has arisen to play a key role in a unique team, supporting the work of Counter Terrorism Policing.

As part of a small team, you will provide technical IT support as a single point of contact to CTP NE computer, mobile devices and communications systems users. You will efficiently manage and maintain computer systems, mobile devices and help desk facility, focusing on the specific needs and requirements of operational Police Officers and staff members.

Having proven knowledge and ability to use a wide range of computer applications is essential. it is desirable to have a detailed understanding of Force computer systems and data network. You must be able to work in situations demanding sensitivity and confidentiality and can perform first line fault resolutions.

You will be an effective written and verbal communicator with the ability to interact with others and come with experience of working within a busy technical service desk or customer facing environment.

Responsibilities Please refer to the attached job description – CTP NE IT Service Desk Support Officer.pdf

How to Apply

Apply to the role by clicking the button below. Further information about the role is also available via this link.