Contract type – Full Time, Permanent, Secondment
Location – London
Band – Band N
Salary – The starting salary is £53,459, which includes allowances totalling £2,928.
Information about the Role
The Senior Training Officer role will report to and work closely with the Counter Terrorism Policing Headquarters (CTPHQ) Technology Pillar ICT Training Manager (Band M). The primary focus of this role will be to plan, design, prepare, facilitate, coordinate and deliver a range of comprehensive learning and development detailed end user ICT training packages.
This role is also required to provide interoperable support (when required) to colleagues in the CTPHQ Technology Pillar Training Team focusing on technical and service support programmes specific to 100+ staff in the Customer Service Centre (CSC) (whether that be independently and/or in collaboration with technical subject matter experts or external training providers). This role is not responsible for the line management of any staff, however will be senior in knowledge, skills and experience to the CTPHQ Technology Pillar Training Officer/s.
Responsibilities
- Lead on collaboration with stakeholders (Technology Pillar Support Teams, CSC, project, testers, developers, business, national/regional training function) to understand their end-user training requirements and the technology to be implemented.
- Assist with ICT Training Manager with the development of non-technical and technical learning strategies for projects outlining plans, resources, deliverables, assumptions and risks.
- Assist the ICT Training Manager in conducting training needs analyses, skills gap analyses, and produce training delivery strategy, training evaluations documentation and lessons learned conclusions.
- Adhere to the Technology Pillar Training Team’s strategy and engagement processes.
- Represent the team and ICT Training manager at meetings and Working Groups, when required, to report on progress, obtain sign off of documentation and confirm decisions and deliverables. Provide updates to the ICT Training Manager on progress, risks, issues and successes.
How to Apply
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For a Secondment opportunity from another Police Force/Civil Service* please email recruitment.nctphq@met.police.uk for a Candidate information pack.